New TOS
9 years ago
So, I've been meaning to sit down and write up an official TOS for a while now and I finally did! It's a little rough right now, I may go back in and tweak the layout and wording a bit but I'm going to post it as is right now so I can link it to my new quote and order forms! It's pretty straight forward but if you have any questions please let me know.
Please read before contacting or placing an order!
Payments/Deposits:
• Accepted payment methods: Paypal or credit/debit
• Orders under $75 are not eligible for payment plans and must be paid in full when the order is placed.
• Payment plans are available for any order over $75.
• After the initial deposit the rest can be broken down into payments. Monthly payment plans tend to work best.
• A 30% deposit is required when the order is placed. This deposit is non-refundable as it goes towards the purchase of materials. No work will begin until deposit is received.
• Failure to meet payment deadlines may result in order termination.
Cancellation and Refunds:
• I hold the right to I terminate services to any customer found in contempt of my TOS.
• A customer may cancel their order at any time, however all deposits are non-refundable.
• Cancelled items are subject to repurposing or resale, if necessary alterations will be made to protect your design(For example, markings will be changed or added to distinguish from the original provided reference)
Shipping:
• Unless otherwise stated, customer covers shipping costs AND all related customs fees(if applicable)
• All orders will be shipped through USPS, they will be insured and tracking numbers will be provided.
• International shipping available, though tracking numbers may not be available
• I will not lie or falsify information in regards to shipping items! That means I WILL NOT label merchandise as "GIFT" on customs forms! This is a FEDERAL OFFENSE, I repeat, I will not lie, or falsify information when shipping items.
Turnaround Times/Rush Orders
• General turnaround time for large/custom orders is 8-12 weeks unless otherwise stated.
• Partial, head and fullsuit turnaround times are usually 3-4 months unless otherwise stated.
• A rush order may be placed if an order is needed earlier than the allotted 4 weeks. A rush fee will be charged for rush orders! This fee is contingent on the size of order and the deadline, please contact us for a price.
Minors:
• All clients must be 18+. I will not accept orders from minors.
Other:
• I do not accept orders/commissions for copyrighted characters.
Official Terms of Service
Please read before contacting or placing an order!
Payments/Deposits:
• Accepted payment methods: Paypal or credit/debit
• Orders under $75 are not eligible for payment plans and must be paid in full when the order is placed.
• Payment plans are available for any order over $75.
• After the initial deposit the rest can be broken down into payments. Monthly payment plans tend to work best.
• A 30% deposit is required when the order is placed. This deposit is non-refundable as it goes towards the purchase of materials. No work will begin until deposit is received.
• Failure to meet payment deadlines may result in order termination.
Cancellation and Refunds:
• I hold the right to I terminate services to any customer found in contempt of my TOS.
• A customer may cancel their order at any time, however all deposits are non-refundable.
• Cancelled items are subject to repurposing or resale, if necessary alterations will be made to protect your design(For example, markings will be changed or added to distinguish from the original provided reference)
Shipping:
• Unless otherwise stated, customer covers shipping costs AND all related customs fees(if applicable)
• All orders will be shipped through USPS, they will be insured and tracking numbers will be provided.
• International shipping available, though tracking numbers may not be available
• I will not lie or falsify information in regards to shipping items! That means I WILL NOT label merchandise as "GIFT" on customs forms! This is a FEDERAL OFFENSE, I repeat, I will not lie, or falsify information when shipping items.
Turnaround Times/Rush Orders
• General turnaround time for large/custom orders is 8-12 weeks unless otherwise stated.
• Partial, head and fullsuit turnaround times are usually 3-4 months unless otherwise stated.
• A rush order may be placed if an order is needed earlier than the allotted 4 weeks. A rush fee will be charged for rush orders! This fee is contingent on the size of order and the deadline, please contact us for a price.
Minors:
• All clients must be 18+. I will not accept orders from minors.
Other:
• I do not accept orders/commissions for copyrighted characters.
Comment posting has been disabled by the journal owner.
So money orders are out of the question?
Yeah, I don't accept anything through the mail. I have been meaning to update my TOS though. I will now accept credit/debit card payments through etsy! So if you have the money on a card I can create a custom listing for you on there and we can use them as a stepping stone so to speak =]
Walmart has a version of a money order where they pay, send you confirmation number, and you can go get your money, very quick and no mail. Though I prefer electronic payment through PayPal or some such xP.
what about shipping to south america?
I can ship worldwide! You would have to cover the costs though, and like it says, tracking numbers may or may not be available. Seems like they only include tracking numbers when shipping overseas if you pay for Priority mail(which is hella expensive) the cheaper options usually don't come with it unfortunately.
aw i see, thanks fo rthe clarification
Are your quotes free?
Yep!